Server Management

Sleep well at night knowing that we continually monitor the infrastructure that provides the foundation for all of our service offerings. Whether it a Dedicated or Cloud Server, one of our Cloud Clusters, or your very own Private Cloud — there is highly trained staff constantly reviewing detailed, real-time indicators from our Network Operations Center (NOC) 24/7/365.

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Basic Monitoring

Guaranteed Response Time
24x7x365 Monitoring
Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Backup Monitoring
Server Patch Management
Unlimited Phone Support †
Unlimited Remote Control Support †
24x7 Remote Emergency Support
User Account Administration
File Sharing Permission Administration
Security Administration
Anti-Virus & Anti-Spyware Management
Monthly Scheduled Maintenance
Unlimited Phone and Remote Support for ERPNext †
Updates / Upgrades / Add-Ons / Patches for ERPNext †
Data Migrations †
Operating System Upgrade Labor †

Remote Assistance (60 Minutes)

60 Minutes Remote Assistance
AnyDesk / Skype / Terminal Supported
Email us at [email protected] before an placing order. Note

Reactive Server Management

Guaranteed Response Time
24x7x365 Monitoring
Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Backup Monitoring
Server Patch Management
Unlimited Phone Support †
Unlimited Remote Control Support †
24x7 Remote Emergency Support
User Account Administration
File Sharing Permission Administration
Security Administration
Anti-Virus & Anti-Spyware Management
Monthly Scheduled Maintenance
Unlimited Phone and Remote Support for ERPNext †
Updates / Upgrades / Add-Ons / Patches for ERPNext †
Data Migrations †
Operating System Upgrade Labor †

Proactive Server Management

Guaranteed Response Time
24x7x365 Monitoring
Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Backup Monitoring
Server Patch Management
Unlimited Phone Support †
Unlimited Remote Control Support †
24x7 Remote Emergency Support
User Account Administration
File Sharing Permission Administration
Security Administration
Anti-Virus & Anti-Spyware Management
Monthly Scheduled Maintenance
Unlimited Phone and Remote Support for ERPNext †
Updates / Upgrades / Add-Ons / Patches for ERPNext †
Data Migrations †
Operating System Upgrade Labor †

Server Admin Support (On Demand)

upto 5 Hours On Demand Server Admin Support
AnyDesk / Skype / Terminal Supported
Email us at [email protected] before an placing order. Note

Training

AnyDesk / Skype / (For Onsite additional expenses approval required) Supported
Email us at [email protected] before an placing order. Note

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Server Management

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